Parts Sales

O’Connor Company is a manufacturer’s representative, supplying heating, ventilating and air conditioning equipment to contractors and commercial customers.  We also supply after-market parts and supplies and pride ourselves on being a technical resource in the commercial HVAC industry.  We have been in business since 1971 and have offices in Sioux Falls and Rapid City, South Dakota.   

Duties include:

  • Respond to customer and service staff requests for parts and technical information.
  • Research answers to questions and equipment problems.
  • Provide quotes for service and parts. 
  • Order equipment and parts for quoted projects, and monitor status of orders.
  • Maintain good relationships with customers and be proactive about communicating with them.   
  • Work with Aftermarket Parts Manager, Service Coordinator and other Parts Sales staff to ensure availability of frequently needed parts.
  • Work with Accounting department to maintain accurate records of inventory.
  • Oversee customer returns and warranty claims and in turn, see that returns to suppliers are handled promptly. 
  • Maintain favorable relationships with suppliers and seek alternate sources.
  • Work with our field service technicians and salespeople to schedule customer service calls and delivery of parts.
  • Coordinate shipment of product to customers and our warehouse.

Education and experience requirements:

  • HVAC or parts sales experience preferred with an understanding of mechanical systems.
  • Capable of reading and understanding blueprints and wiring diagrams.
  • Good computer skills which include working knowledge of Microsoft Office.
  • Good communication skills, both written and verbal, and to include good phone etiquette.
  • Positive attitude when handling customer problems. Organized and detail oriented

We offer competitive pay, including annual bonus plan.  Training is provided at company expense. Full-time benefits package includes Major Medical, 401K, PTO, Holidays, Flexible Spending Accounts and other voluntary benefits.  We are an Equal Opportunity Employer.  We require a pre-employment drug screen and background check on all new hires.

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex or national origin. We offer challenging positions with competitive pay. Full-time benefits package includes a Bonus Plan, Major Medical, Flexible Spending Accounts, 401k Retirement, PTO, Holidays and other voluntary benefits. All new hires must pass a pre-employment drug screen and background check. In addition, O’Connor Group participates in "E-Verify", a service of Department of Homeland Security and the Social Security Administration.